Returns & Warranty claims

Returns & Warranty claims

Returns and warranty claims terms and conditions are necessary to set customers expectations and create certainty to the sales agreement.
They help to provide good customer service and compliance with the law.
Our policies comply with the distance selling and on-line selling regulations.

There are legal and service differences between Business (Trade) and Consumer (Retail) returns policy, therefore please select the appropriate link:

  • Retail (consumer) customers
  • Trade account (business) customers.

  • Returns dept

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