Spring Bank Holiday

Our offices and warehouses will be closed from 4pm Friday 24th May to 9am Tuesday 28th May for the Spring Bank Holiday.
All online orders received during this period will be processed on our return.

Please note:

  • There will be no deliveries or collections on Monday, 27th May.

    Have fun and enjoy the long weekend !

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    Early May Bank Holiday

    Our main offices will be closed from 4 pm Friday 3rd May to 9am Tuesday 7th May for the Early May Bank Holiday.
    All online orders and messages received during this period will be processed on our return.

    Please note:

  • There will be no deliveries or collections on Monday, 6th May.

    Have fun and enjoy the long weekend !

  • Early May Bank Holiday

    Easter Break

    During Easter our offices and warehouses shall be closed from 4pm Thursday 28th March to 9am Tuesday 2nd April.
    All online orders received during this period will be processed on our return.

    There will be no deliveries or collections on Good Friday, 29th March and Easter Monday, 1st April.

    Wishing all our customers a Happy and Safe Easter

    Easter Break 2022

    Important update for our customers.

    We hope this message finds you well. At Viessmann Direct, our commitment to providing you with quality products and exceptional service has always been our top priority. We strive to offer our items at competitive prices, ensuring you receive the best value when shopping with us.

    In light of recent developments, we find it necessary to adjust our pricing structure. Due to an increase in supply chain costs, fulfillment and shippping expenses, and company overheads, we will be implementing a modest price increase across our product range. These changes are a direct response to the rising costs that are affecting industries worldwide, and our aim is to manage these impacts while continuing to deliver the quality and service you expect from us.

    We understand that price changes can be concerning, and we want to assure you that this decision was not made lightly. Our team has worked diligently to minimize the impact on our customers, absorbing as much of the additional costs as possible.

    The new pricing will take effect on 1st February. We encourage you to review our website and take advantage of any special offers.

    We are grateful for your understanding and continued support. Our team is here to answer any questions you may have and assist you in any way possible.

    Warm regards,

    The Viessmann Direct Team.

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    Christmas Break

    Christmas Opening Hours and Services.

    Day Date Month Times
    Fri 22 Dec 09:00-12:30
    Wed 27 Dec 09:00-14:00
    Thu 28 Dec 09:00-14:00
    Fri 29 Dec 09:00-12:00
    Tue 02 Jan 09:00-17:00

    On-line orders:

    During the Christmas break we will continue to process online orders. Orders taken on and from 22nd December during the holiday week will be out for delivery from Tuesday 2nd January 2022.

    Pallet deliveries:

    Final day for pallet orders prior to Christmas and New Year is Tuesday 19th December, last sceduled delivery on Wednesday 21st December. This service will resume on Tuesday 2nd January 2024.

    Thank you!

    We thank all our customers for their support during the past twelve months, and wish everyone a very happy Christmas and prosperous New Year.


    John, Lesa and Sam.

    Have fun and enjoy your holidays!

    Snowman 300

    August Bank Holiday

    Our offices and warehouses will be closed from 4pm Friday 25th August to 9am Tuesday 29th September for the August Bank Holiday.
    All online orders received during this period will be processed on our return.

  • If ordering before 4pm Friday 25th August, on checkout there are delivery options for Saturday, 26th August.
  • There will be no deliveries or collections on Monday, 28th August.

    Have fun and enjoy the long weekend !

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    On the occasion of his Majesty King Charles III Coronation

    Viessmann Direct would like to offer heartfealt congratulations to His Majesty King Charles III on the occasion of his Coronation.

    To celebrate, our offices and warehouses will be closed from 5pm on Friday 5th May to 9am Tuesday 9th May.
    All online orders and messages received during this period will be processed on our return.

    There will be no deliveries or collections on Monday 8th May.

    May his reign be filled with happiness, success and fulfillment.

    Enjoy the Pomp!

    On the occasion of his Magesty King Charles III Coronation

    Queen Elizabeth II, 1926-2022.

    Queen Elizabeth II, 1926-2022.

    Like many people, we were deeply saddened to hear of the Queen’s passing at Balmoral Castle.
    Her Majesty lived a remarkable life of public service and had an extraordinary impact on countless people everywhere.
    Many of us have never known a world without her in it, and her strength and tenacity is a lesson for us all.
    Our thoughts and condolences are with the members of the Royal Family.

    State Funeral.

    On Monday 19 September 2022 – the day of Her Majesty Queen Elizabeth II's funeral – the nation comes together to reflect on her long, happy and glorious reign. As a mark of respect, our office will be closed for the day.

    Orders received over the weekend and on Monday will be processed on our return Tuesday 20th September.


    Monthly Newsletter

    Sign up for our Monthly Newsletter.

    With so much always happening in the Viessmann world and in the heating industry in general, bringing back the monthly newsletter is thought to be something which would be of benefit to our customers.


    The monthly newsletter will generally contain:

    • New Product information and roadmap
    • Product information updates and introductions
    • Special offers

    We're always open to ideas, content you'd like to see and feedback; please get in touch

    Wishing you well and please don't forget to Sign Up !! Newsletter

    Weekly Newsletter

    New Save Order feature

    As part of the ongoing development and improvements to the Viessmann Direct website we have recently introduced a 'Save Order' feature exclusively for account holders.
    Just follow these easy steps:

  • Login to your account.
  • Add products to your basket.
  • View basket
  • Either in the 'Basket' view or at the 'Confirm Order page' you will see the 'Save Order' option at the foot of the page.
  • Type in an order reference and click Save, the saved order will appear in 'Your Account.'

    You will be able to retrieve the sales order and add it to a new basket in the 'Your Account' section (click on Account at the top of the website and select 'Your Account' from the dropdown).

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    Vitocell 300-V DHW cylinders.

    Introducing the markets most efficient Domestic Hot Water Cylinders - Two new DHW cylinders combine an A+ energy rating with high performance.

    Telford, UK - Viessmann has introduced the only domestic hot water cylinders on the market with an A+ rating. The two new floorstanding Vitocell 300-V DHW cylinders, with capacities of 160 and 200 litres, are twice as energy efficiency in terms of standby losses as the industry norm.

    Both new versions of the Vitocell 300-V replace the previous A rated models, and both are suitable for domestic installations with boiler outputs up to 80 kW. Higher DHW demands can be accommodated by combining several Vitocell 300-V cylinders into cylinder banks with common headers.

    The 300-V’s exceptional heat retention is made possible by using a highly effective vacuum panel insulation as well as the very efficient Polyurethane hard foam. Heat losses are merely 0.7 kWh per 24 hours for the 160-litre model and 0.75 kWh per 24 hours for the 200-litre model.

    The new 300-V combines this unmatched energy efficiency withhigh performance. The indirect heating coil is larger than in most common cylinders and drawn all the way down to the cylinder floor to heat the entire water content. Heat-up time from 10 to 60 degrees is just 20 minutes for the 160-litre cylinder and 24 minutes for the 200-litre cylinder. The low pressure-drop of the heating coil, at only 15 millibars, is approximately 35% lower than a typical competitor cylinder. This negates the requirement for oversizing the circulating pump; specifying a smaller pump will save electricity.

    Maximum hot water flow rates are 24 and 34 litres per minute respectively.

    Viessmann is urging installers and end-users to recognise the role of hot water storage in optimising environmentally-friendly installations. Darren McMahon, Viessmann marketing director, commented: “Customers who want a truly efficient system for their hot water should consider specifying Viessmann’s A+ rated Vitocell 300-V cylinders, which meet that need better than any others. It’s a false economy to buy a cheaper but less efficient cylinder, then accumulate larger fuel bills over many years.”

    The 300-V’s insulation package can be removed for easy handling (check model). Transportation and installation are also made easy by the 300-V’s low weight and compact dimensions. Both 300-Vs are 581 mm long and 605 mm wide, with the smaller-capacity model measuring 1189 mm in height and the larger-capacity model 1409 mm.

    Vitocell 300-W_00002

    Boiler Plus - New Installation Regulations from April 2018

    Any new boiler installation in England will need to adhere to an updated set of regulations from April 2018.
    These regulations demand a higher set of energy efficiency measures on new boilers than ever before.

    Called Boiler Plus, the new regulations mean that, as well as a higher minimum efficiency rating, all new gas and oil boiler installations must include a programme timer and a thermostat so that you can effectively control your heating. While the majority of homes do have this, it wasn’t a requirement until now.
    Additionally every combi boiler installation must also include one additional energy-saving measure.

    For further information from the Which? website, please follow this link here.

    For the full Government Boiler Plus announcement, please follow this link here.

    Boiler Plus - New Installation Regulations from April 2018

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