Cookies

Cookie Policy

Last updated: 1 May 2026

1. Introduction

This website, https://viessmanndirect.co.uk (“Our Site”), uses cookies and similar technologies to distinguish you from other users.

Cookies help us provide a better user experience, operate our ecommerce platform effectively, and understand how our website is used.

Please read this Cookie Policy carefully. When you first visit our website, you will be given the option to accept or reject non-essential cookies via our cookie banner.

You can change your cookie preferences at any time using the tools provided on our website or via your browser settings.

2. Definitions

In this Cookie Policy:

• Cookie means a small text file placed on your computer or device when you visit a website;
• UK GDPR means the UK General Data Protection Regulation;
• PECR means the Privacy and Electronic Communications (EC Directive) Regulations 2003;
• We/Us/Our means Clipper Enterprises Limited, company number 07047839.

3. About Us

Clipper Enterprises Limited operates this website.

If you have any questions about this Cookie Policy, please contact:

• Email: admin@clipper-enterprises.co.uk
• Telephone: 0333 123 1233
• Address: Unit 8, The Centurion Centre, Castlegate Business Park, Old Sarum, Salisbury, SP4 6QX

4. What Are Cookies Used For?

We use cookies for the following purposes:

• Operating essential website functions (such as login, checkout and shopping basket);
• Improving website performance and usability;
• Understanding how visitors use our website;
• Remembering user preferences;
• Supporting security and fraud prevention;
• Measuring the effectiveness of marketing where applicable.

5. Types of Cookies We Use

5.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. They are usually set in response to actions such as logging in, adding items to your basket or completing a purchase.

5.2 Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to improve functionality, performance and user experience.

5.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as login details or preferences) to provide enhanced features.

5.4 Marketing Cookies

These cookies may be used to measure the effectiveness of advertising or to deliver relevant content. These will only be used where you have given consent where required.

6. Cookies We Use

6.1 Strictly Necessary Cookies

6.2 Analytics Cookies

We use Google Analytics (or similar analytics tools) to understand how visitors use our website.

These cookies collect information such as pages visited, time spent on the site and how users navigate the website. This data is aggregated and anonymised where possible.

Typical analytics cookies may include:

Analytics cookies are only set where you have given consent via our cookie banner.

7. Third-Party Cookies

Some cookies may be set by third-party services we use, such as analytics providers or embedded content.

These third parties may collect information about your browsing activity across different websites.

We do not control third-party cookies. Please refer to the relevant third-party privacy policies for more information.

8. Consent and Control

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies;
• Reject non-essential cookies;
• Manage your preferences.

Strictly necessary cookies do not require consent and will always be active.

You can change your preferences at any time using the cookie settings on our website.

You can also control cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

9. Managing Cookies in Your Browser

You can control or delete cookies through your browser settings. For more information, please visit:

• Google Chrome
• Microsoft Edge
• Safari
• Mozilla Firefox

For detailed instructions, please refer to your browser’s help documentation.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, guidance or our website functionality.

Any updates will be posted on this page.

11. Further Information

For more information about how we handle personal data, please see our Privacy Policy.

Version: 1.0 – May 2026