Buying into Viessmann.
Viessmann Vitocal heat pumps provide customers with the comfort and peace of mind of a free parts and labour repair service subject to the terms and conditions below and the warranty period of your heat pump.
During the period of the warranty, Viessmann will at their option, repair or replace a heat pump free of charge where it suffers a mechanical or an electrical breakdown as a result of defective workmanship or materials, subject to
the following conditions and exclusions.
Warranty qualification requirements
For standard warranty of 2 years, you or your installer can register the installation, using the online option available at https://www.viessmann.co.uk/support/heat-pump-warranty-registration.
Great Britain:
In order for your heat pump to qualify for a warranty longer than 2 years, your installation must be registered with Viessmann within 30 days, the model must be valid for a longer warranty and must be installed by a Viessmann Trained Installer.
For the sale of extended warranties, your heat pump installer must be registered as trained by Viessmann, your installer must register your installation within 30 days using the online option available and you must pay for the extended warranty.
| Vitocal 100-A Standard Warranty |
Trained Installer Only |
Trained Installer Only |
| Standard 2 year warranty |
Standard 5 year warranty |
7 Year warranty + £Fee
|
Viessmann Warranty Overview